FAQs

- Frequently asked questions by customers -
FAQs

Rooms & reservation

At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods

Amenities & Services

At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods
At U Hotels & Resorts we provide our guests a unique service of 24 hour use of room, meaning that no matter what time you check in, where you can enjoy your stay from the time you check in, until the time you check out the next day. However, during high occupancy periods

    Can't Find Answer? Ask Us

    If you have any questions please contact us we will answer your questions via email as quickly as possible.

    What do you get as a member?

    Becoming a member means more than just a stay—it’s an experience. Enjoy exclusive perks, unmatched convenience, and personalized services designed to make every visit truly unforgettable.

    Cancel the room right in my account

    Exclusive offer for members

    Priority Support Services